Purpose: This document defines the internal operational logic of the 📋 Function Academic Management. It details the process from designing a curriculum to completing and archiving a class.
This 📋 Function transforms the management of academics from a manual, disconnected effort on spreadsheets into a streamlined, scalable educational production system. Strategically, it ensures consistent teaching quality across the center and optimizes the use of the most critical resource: teachers. For the Academic Management team, it provides a clear overview of class performance and student progress. For teachers, it eliminates chaos by consolidating all information (schedule, class list, curriculum, attendance) into a single place, allowing them to focus fully on teaching.
Architecturally, this system is designed to be the coordination center for all teaching and learning activities. It receives input data from the 📋 Finance Function (via the 🧊 Enrollment Agreement) and the 📋 Student Affairs Function (🧊 Student Record) to arrange classes. It operates based on three core 🧊 Objects: 🧊 Course (the curriculum framework), 🧊 Class (the actual class), and 🧊 Teacher Profile (teacher management records). Its key output is student progress data, which is handed over to the 📋 Student Affairs Function for after-care and consulting on the next study path.
Each 🧊 Course (curriculum framework) can have multiple 🧊 Classes (actual classes) opened. This is the core breakdown relationship, allowing the reuse of one curriculum for many different classes.
Object Reference
🧊 Class → 🧊 Teacher Profile
Each 🧊 Class is assigned to a specific 🧊 Teacher Profile. This relationship helps manage teaching assignments and calculate teacher workloads.
Object Reference (Cross-Function)
🧊 Class → 🧊 Student Record
A 🧊 Class will link to multiple 🧊 Student Records (from the Student Affairs Dept.) to form the class list. This is a critical connection point, bringing students into the actual learning environment, consistent with the global data flow.
Process Description: This is the “parent” object used to define and standardize all curricula at the center. It acts as a blueprint, containing all information about objectives, curriculum, duration, and tuition for a course. A Course is created once and can be reused to open multiple Classes.
Example: The course “IELTS 7.0 Masterclass”, course code AC-001, defines the IELTS 7.0 output exam preparation program with 36 sessions and a standard tuition fee of 25,000,000 VND.
Workflow Diagram
Status Details
Data Fields
Course Workflow
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DRAFT → ACTIVE → ARCHIVED
Status
Business Logic
Advanced Settings
1. DRAFT
The Academic Manager is in the process of drafting the curriculum, learning objectives, and pricing. Courses in this state cannot be used to open classes.
Transition Permissions: Academic Manager. Data Input: All academic and financial data fields should be completely filled out.
2. ACTIVE
The course has been approved and is officially in use. From this state, staff can create child Class objects from this Course.
Transition Permissions: Academic Manager. Key Action: Unlocks the feature to create 🧊︎ Class Sub-Objects.
3. ARCHIVED
The course is no longer used to open new classes (e.g., the curriculum is outdated). It is archived for historical reference purposes.
Transition Permissions: Academic Manager. This is a terminal status.
Data Field Groups
Group
Field Name (Type)
Notes
Basic Information(5 Fields)
Course Name (Text), Course Code (Text), Level (Dropdown: Beginner, Intermediate…), Short Description (Paragraph), Cover Image (Image)
The main identifying information of the course.
Academic Details(4 Fields)
Learning Objectives (Paragraph), Total Sessions (Number), Curriculum & Materials (File Upload), Assessment Method (Dropdown: Final Exam, Project…)
Defines the teaching content and structure.
Commercial Information(2 Fields)
Standard Tuition Fee (Currency), Applicable Promotions (Text)
Process Description: This is the “child” object, an executable instance of a Course. If a Course is a car’s blueprint, the Class is the actual car on the road. This object manages all daily activities: specific schedules, teacher assignments, student lists, attendance, and direct tracking. This is the main working object for Academic Managers and Teachers.
Example: The class IELTS7.0-C01 is an instance of the course AC-001 IELTS 7.0 Masterclass, starting on September 1, 2025, taught by teacher John Doe, on Monday-Wednesday-Friday evenings.
The Academic Manager is planning the details for the class: arranging the schedule, selecting a prospective teacher. The class in this state is not yet visible to other departments.
Transition Permissions: Academic Manager. Data Input: Schedule, teacher, maximum class size must be filled.
2. RECRUITING
The class is open for enrollment. The class is ready to accept student registrations.
Transition Permissions: Academic Manager. Cross-Function Link: A class in this state will appear in the selection list of the 📋 Function: CRM (Admissions Dept.) for them to enroll students.
3. IN PROGRESS
The class has officially started its first session.
Transition Permissions: Academic Manager. Automation: Can lock the student list (only allowing additions/removals with special permission) to stabilize class size. Sends a “Welcome to the class” notification to all students.
4. COMPLETED
The class has finished its last session.
Transition Permissions: Academic Manager, Teacher. Cross-Function Automation (CF-05): Changing to this state automatically triggers the creation of child 🧊︎ Progress Report objects in the 📋 Function: Student Affairs for each student in the class, and assigns them to the responsible teacher to fill out.
5. ARCHIVED
All reports are completed, and grades have been entered. The class is closed and archived.
Transition Permissions: Academic Manager. This is a successful terminal status.
6. CANCELLED
The class was cancelled (e.g., not enough students).
Transition Permissions: Academic Manager. Automation: Sends a notification to registered students and to the 📋 Function: Invoicing (Finance Dept.) to process refunds.
Data Field Groups
Group
Field Name (Type)
Notes
Basic Information(6 Fields)
Class Name (Text - Auto-generated), Class Code (Text), Start Date (Date), End Date (Date), Schedule (Text), Location (Dropdown)
Identifying and time information for the class.
Resource Assignment(3 Fields)
Main Teacher (Object Reference), Teaching Assistant (User), Student List (Multi-Object Reference)
Reference fields connecting the Class to the relevant 🧊 Teacher Profile and 🧊 Student Records.
Operations(4 Fields)
Max Size (Number), Current Size (Formula), Attendance Sheet (Data Table), Operational Notes (Paragraph)
Data for daily management and tracking. The attendance sheet is a Data Table as designed at the global level.
Financials(2 Fields)
Teacher Pay Rate (Currency), Total Revenue (Formula)
Automatically calculated fields for reporting purposes.
Process Description: This object acts as a centralized master data repository for the entire teaching staff. It is not just a user account, but a complete professional profile, including personal information, skills, certifications, work schedule, salary, and teaching performance. This allows the Academic Manager to assign teachers to classes in the most optimal and scientific way.
Example: Teacher profile for John Doe, code GV-007, specialized in IELTS/TOEFL, currently assigned to 3 classes, and has availability on Tuesday and Thursday afternoons.
Workflow Diagram
Status Details
Data Fields
Teacher Profile Workflow
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POTENTIAL → ACTIVE ↔ ON LEAVE ↓ INACTIVE
Status
Business Logic
Advanced Settings
1. POTENTIAL
The candidate has passed the interview and is in the contract signing preparation phase. The profile is being created.
Transition Permissions: Academic Manager, HR. Data Input: Basic information, CV, and certifications need to be uploaded.
2. ACTIVE
The teacher is an official, active member of the staff and is ready to be assigned to classes.
Transition Permissions: Academic Manager. Key Action: A teacher in this state will appear in the selection list when assigning to a Class.
3. ON LEAVE
The teacher is on a leave of absence (summer break, sick leave…).
Transition Permissions: Academic Manager. Rule: Temporarily hides this teacher from the list for new class assignments.
4. INACTIVE
The teacher is no longer working with the center.
Transition Permissions: Academic Manager. Rule: The profile is archived, cannot be assigned, but is kept for historical reference and final payroll calculations. This is a terminal status.
Data Field Groups
Group
Field Name (Type)
Notes
Personal Information(4 Fields)
Full Name (Text), Email (Email), Phone Number (Phone), Linked User Account (User)
The “Linked User Account” field is used to connect this profile to the teacher’s actual login account.
This diagram shows the chronological sequence of all automation rules that touch the Academic Management function, illustrating the complete data flow from class setup to student reporting.
These rules run entirely inside the Academic Management ⏹️ Space to increase efficiency for the Academic Manager and Teachers.
ID
Rule Name
Trigger
Action
Description
AC-01
Calculate Class Metrics
Update: Student List field on 🧊 Class is updated.
Update: 🧊 Class
When a student is added or removed, the system automatically recalculates the Current Size and Total Revenue fields.
AC-02
Assign Class Prep Tasks
Update: Main Teacher field on 🧊 Class is assigned.
Create: ☑️ Task
When a teacher is assigned, the system auto-creates tasks for them, e.g., “Draft welcome email,” “Review curriculum,” due 3 days before start date.
AC-03
Attendance Reminder
Scheduled: Runs at 8:00 AM daily.
Send Chat: Sends a message to the teacher.
The system scans all IN PROGRESS classes with a session scheduled for the day and sends a reminder to the teacher to take attendance.
These rules describe critical data and task handoffs between the Academic Management ⏹️ Space and other departments, fully consistent with the global blueprint.
ID
Direction
Rule Name
Trigger
Action & Description
CF-04
Incoming
Receive Class Placement Request
Status Change: Finance/🧊 Invoice to “PAID”.
Send Chat: Sends an @mention to the Academic Manager role, attaching the Student Record of the student who just paid. Description: The official signal from Finance that a student is ready to be placed in a class.
CF-05
Outgoing
Trigger Progress Reports
Status Change: Academics/🧊 Class to “COMPLETED”.
Create: Creates a Student Affairs/🧊 Progress Report for each student in the class. Description: The core task handoff from Academics to Student Affairs, ensuring the student’s journey is fully documented.
CF-06
Incoming
Update Academic Status
Update: A Student Record is added to the Student List field of a 🧊 Class.
Update: Updates a field on the Student Affairs/🧊 Student Record to “Enrolled”. Description: Keeps the student’s central record in Student Affairs always up-to-date.
These rules connect the Academic Management function with platforms outside of Luklak.
ID
Rule Name
Trigger
Action & Description
CS-06
Sync Teaching Schedule to Google Calendar
Update: A Class is assigned a teacher or its schedule changes.
HTTP Request: Creates/updates a recurring event series on the assigned teacher’s Google Calendar. Description: A huge quality-of-life benefit that keeps the teacher’s personal calendar automatically synced.
CS-07
Send Course Materials
Button Click: “Send Materials” button on a 🧊 Class.
Send Email: Sends a bulk Email to all students in the class, attaching files from the Curriculum & Materials field of the parent Course. Description: Automates the distribution of learning materials.
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# How to Assign a Teacher to a New ClassThis guide walks through the process of assigning a primary teacher to a class that is currently in the "DRAFT" stage. This action will also automatically sync the schedule to their Google Calendar.## Section 1: Locate the Draft Class! Important: You can only assign teachers to classes that are in the "DRAFT" or "RECRUITING" status.1. Navigate to the "All Classes" Workview.2. Use the filters to find the class you want to assign a teacher to. Click on it to open the detail view.* Tip: Filter by Status = "DRAFT" to see all unassigned classes.## Section 2: Assign the Teacher1. In the `🧊 Class` detail view, find the **Main Teacher** field in the "Resource Assignment" section.2. Click on the field and search for the `🧊 Teacher Profile` you wish to assign.* The list will only show teachers who are currently "ACTIVE".3. Select the desired teacher from the list.4. The system will automatically save the change.* This will trigger automation **CS-06** to sync the schedule to the teacher's Google Calendar and **AC-02** to create their prep tasks.
Workviews
Dashboards
Filters
Workview
Description
Data Configuration
1. Class Schedule Calendar
A visual calendar interface showing all Classes by their start and end dates. Helps the Academic Manager avoid scheduling conflicts.
All 🧊 Class objects, color-coded by Status (e.g., Recruiting, In Progress).
2. Teacher Master List
A comprehensive table view showing all Teacher Profiles. This is the main resource management screen.
All 🧊 Teacher Profile objects, with key columns like Specialization, Current Classes, Status. Can be quickly filtered by specialization.
3. Course Catalog
Displays Courses as cards, like a “product catalog” for the academic department.
All 🧊 Course objects, grouped by Level (Beginner, Intermediate…).
This dashboard is designed for the Academic Manager role to monitor the department’s operational performance.
Gadget
Data
Description
1. Class Fill Rate (Gauge)
SUM(Current Size) / SUM(Max Size) for all classes in RECRUITING state.
Provides a quick indicator of how well upcoming classes are being filled, reflecting the effectiveness of the Admissions team.
2. Teacher Workload (Bar Chart)
Counts the number of IN PROGRESS classes assigned to each ACTIVE teacher.
Helps the Academic Manager balance workloads, prevent teacher burnout, and identify who is available for new classes.
3. Upcoming Class Pipeline (Counter)
Counts the number of Classes in RECRUITING state with a start date in the next 30 days.
A simple forward-looking metric to ensure there are enough “products” ready to sell.
Filter
Criteria
Reminder
1. At-Risk Classes
Status = “RECRUITING” AND Current Size < 5 AND Start Date is within the next 7 days.
Daily at 10:00 AM to the Academic Manager and Admissions Manager to take timely action to boost enrollment.
2. Find Available IELTS Teachers
Status = “ACTIVE” AND Specialization contains “IELTS” AND Current Classes < 3.
None. This is a filter for the Academic Manager to use manually when needing to quickly find a teacher for a new class.
3. Classes Awaiting Reports
Status = “COMPLETED” AND has linked Progress Reports that are not yet “Submitted”.
Weekly at 4:00 PM on Friday to the assigned Main Teacher of that class to remind them to complete administrative tasks.
These roles are specific to the Academic Management function and define the responsibilities within this operational area.
Role
Description
Permissions & Notifications
1. Academic Manager
Responsible for the entire creation, management, and operation of Courses and Classes. The main coordinator of this function.
Permissions: Full control (Create, Edit, Delete) over all three objects: 🧊 Course, 🧊 Class, and 🧊 Teacher Profile. Notifications: Receives notifications for new class placement requests from Finance, when a class is at risk of cancellation, and when teachers submit progress reports.
2. Teacher
The primary teaching executor, responsible for the Classes they are assigned, including taking attendance and writing reports.
Permissions: Only Edit rights on 🧊 Classes where they are assigned as the “Main Teacher”. No rights to create new Classes or edit Course information. View rights on other Teacher Profiles. Notifications: Receives a notification when assigned to a new class, daily attendance reminders, and reminders to complete progress reports.
3. Admissions Manager
Monitors the status of recruiting classes to coordinate the counseling team.
Permissions: View rights on 🧊 Class objects that are in the “RECRUITING” state to know which classes have openings and are starting soon. Notifications: Receives a notification when a class is at risk of being cancelled due to low enrollment.
Approach Used: Option 2 - Notify Relevant People Only
All actions performed on an 🧊 Object will only send notifications to users who are directly assigned to that specific 🧊 Object (e.g., the Manager in Charge, the assigned Teacher). This adheres to the “reduce notification noise” principle set at the global level.
What’s Next?
CRM Function: See how students are enrolled and become ready for class placement.
Student Affairs Function: Understand how the Progress Reports generated by this function are used for student support and re-enrollment consultation.
Invoicing Function: Learn how tuition fees are processed, which triggers the class placement process.