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The Foundation of Communication

Personal Chat is the first level in Luklak’s communication architecture. It provides a private and direct way for you to communicate with your colleagues, either one-on-one or in small, private groups. Think of it as the familiar experience of a modern messaging app like Messenger or Zalo, but built directly into your work environment, eliminating the need to switch between applications.

Level 1: Personal Chat

This is your space for direct, private conversations away from the main team channels.

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Key Features

Personal Chat is designed for focused, direct communication and supports two primary modes:
  • One-on-One Direct Messages: Instantly start a private, secure conversation with any other user in your organization. This is perfect for quick questions, sensitive feedback, or any communication that doesn’t belong in a public channel.
  • Private Group Chats: Create small, focused group chats for specific topics or temporary teams. For example, you can create a private group with two other colleagues to quickly coordinate on a presentation without cluttering a larger team Space Chat.

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The Integration Advantage

Why use Luklak’s Personal Chat instead of an external app? The answer is deep integration.
  • The Problem with External Apps: External messaging apps force you to constantly switch contexts. You discuss a 🧊 Task in an external app, but the Task itself lives in Luklak. The conversation history and key decisions become disconnected from the actual work.
  • The Luklak Solution: Because Personal Chat is a native part of the platform, you can seamlessly reference your work. You can easily copy and paste a link to any 🧊 Object, ⏹️ Space, or Filter directly into a chat, and your colleague can click it to go straight to the item within Luklak.
[Image Placeholder: A screenshot showing a Personal Chat window. Inside the chat, a user has pasted a link to a 🧊 Task named ‘TASK-123’, and it unfurls into a rich preview of the task’s title, status, and assignee.] This simple capability keeps conversations flowing without the productivity cost of switching between applications, all while ensuring your communications are securely stored within your company’s instance.

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What’s Next?

You’ve mastered direct communication. Now, let’s move up the hierarchy to explore how to communicate with your entire team in a dedicated, contextual channel.