Advanced Chat Features: Mentions, Stars & Actions

Supercharge Your Conversations

Beyond simple messaging, Luklak’s Unified Live Chat includes powerful features that work across all three levels of communication—Personal, ⏹️ Space, and 🧊 Object. These tools are designed to ensure no information is lost and that conversation can be turned into structured action seamlessly.

This guide covers the three most essential advanced features: notifying colleagues with @mentions, bookmarking important information with Stars, and turning talk into trackable work by converting a Message to an 🧊 Object.

Never Miss an Update with @mentions

Use @mentions to directly notify specific people or entire groups, ensuring your message gets to the right audience immediately. When a user is mentioned, they receive a notification and the message is highlighted in their Personal Home for easy tracking.

# Tutorial: Using @mentions

1.  **Start Typing @**
    In any chat input box, type the `@` symbol.

2.  **Select a User or Role**
    A list will appear showing users and Roles (e.g., `@design-team`, `@approvers`) in the current `⏹️ Space`. Select the one you want to notify.
    ![A dropdown list appearing after typing @, showing users and roles.](https://via.placeholder.com/1200x600.png/000000/FFFFFF?text=Step%202:%20Select%20User%20or%20Role)

3.  **Send Your Message**
    Finish typing your message and send it. The mentioned user or group will be immediately notified.

Bookmark Key Information with Stars

A “starred” message acts as a personal bookmark. It’s a way to keep track of messages that are important to you, without cluttering the main conversation. All your starred messages are conveniently collected in your Personal Home.

# Tutorial: Starring a Message

1.  **Hover Over a Message**
    Move your mouse cursor over the message you want to save.

2.  **Click the Star Icon**
    A set of action icons will appear. Click the `Star` icon.
    ![A mouse cursor hovering over a message, highlighting the star icon.](https://via.placeholder.com/1200x600.png/000000/FFFFFF?text=Step%202:%20Click%20Star)

3.  **Find Your Starred Messages**
    To see all your saved messages, navigate to your `Personal Home` and click on the `Starred` section.

Turn Talk into Action: Convert Message to Object

This is the ultimate bridge between unstructured conversation and structured work. Any message—an idea, a request, a bug report—can be instantly converted into a formal, trackable 🧊 Object. This ensures that valuable insights from conversations are never lost and can be actioned immediately within a proper workflow.

When a user says “Can someone look into this?”, you can convert that exact message into a new 🧊 Object and assign it to the right person in seconds.

# Tutorial: Converting a Message to an Object

1.  **Hover and Find More Actions**
    Move your mouse cursor over the message you want to convert. Click the `...` (More actions) icon.

2.  **Select "Convert to Object"**
    From the dropdown menu, choose the `Convert to Object` option.
    ![The action menu on a message, with "Convert to Object" highlighted.](https://via.placeholder.com/1200x600.png/000000/FFFFFF?text=Step%202:%20Select%20Action)

3.  **Configure the New Object**
    A dialog box will appear. You must:
    * Choose the `⏹️ Space` where the new `🧊 Object` will be created.
    * Choose the `Object Type` (e.g., Task, Bug, Request) for the new `🧊 Object`.
    * The original message content is automatically used as the new Object's description.

4.  **Create the Object**
    Click `Create`. The `🧊 Object` is now created and a confirmation message with a direct link to it will appear in the chat for everyone to see.
    ![The newly created Object link appearing in the chat conversation.](https://via.placeholder.com/1200x600.png/000000/FFFFFF?text=Step%204:%20Confirmation%20Link)

What’s Next?

You’ve now mastered the full suite of communication tools in Luklak. See how these features connect to broader platform capabilities.

Platform Overview

Universal Lego Blocks

Function Design

Use & Operate

Advanced Chat Features: Mentions, Stars & Actions

Supercharge Your Conversations

Never Miss an Update with @mentions

Bookmark Key Information with Stars

Turn Talk into Action: Convert Message to Object

What’s Next?

​Supercharge Your Conversations

​Never Miss an Update with @mentions

​Bookmark Key Information with Stars

​Turn Talk into Action: Convert Message to Object

​What’s Next?

Supercharge Your Conversations

Never Miss an Update with @mentions

Bookmark Key Information with Stars

Turn Talk into Action: Convert Message to Object

What’s Next?