> ## Documentation Index > Fetch the complete documentation index at: https://docs.luklak.com/llms.txt > Use this file to discover all available pages before exploring further. # Level 1: Personal & Group Chat > A guide to Level 1 of Unified Live Chat, covering 1-on-1 direct messages and private group conversations, and the benefits of its integration with your workspace. ## The Foundation of Communication Personal Chat is the first level in Luklak's communication architecture. It provides a private and direct way for you to communicate with your colleagues, either one-on-one or in small, private groups. Think of it as the familiar experience of a modern messaging app like Messenger or Zalo, but built directly into your work environment, eliminating the need to switch between applications. This is your space for direct, private conversations away from the main team channels. ## Key Features Personal Chat is designed for focused, direct communication and supports two primary modes: * **One-on-One Direct Messages:** Instantly start a private, secure conversation with any other user in your organization. This is perfect for quick questions, sensitive feedback, or any communication that doesn't belong in a public channel. * **Private Group Chats:** Create small, focused group chats for specific topics or temporary teams. For example, you can create a private group with two other colleagues to quickly coordinate on a presentation without cluttering a larger team `Space Chat`. ## The Integration Advantage Why use Luklak's Personal Chat instead of an external app? The answer is **deep integration**. * **The Problem with External Apps:** External messaging apps force you to constantly switch contexts. You discuss a `🧊 Task` in an external app, but the `Task` itself lives in Luklak. The conversation history and key decisions become disconnected from the actual work. * **The Luklak Solution:** Because Personal Chat is a native part of the platform, you can seamlessly reference your work. You can easily copy and paste a link to any `🧊 Object`, `⏚ī¸ Space`, or `Filter` directly into a chat, and your colleague can click it to go straight to the item within Luklak. \[Image Placeholder: A screenshot showing a Personal Chat window. Inside the chat, a user has pasted a link to a `🧊 Task` named 'TASK-123', and it unfurls into a rich preview of the task's title, status, and assignee.] This simple capability keeps conversations flowing without the productivity cost of switching between applications, all while ensuring your communications are securely stored within your company's instance. ## What's Next? You've mastered direct communication. Now, let's move up the hierarchy to explore how to communicate with your entire team in a dedicated, contextual channel. * [**Learn about team channels: Level 2: Space Chat**](/en/02-platform/platform-overview/unified-live-chat/space-chat) * [**Return to the Live Chat Overview**](/en/02-platform/platform-overview/unified-live-chat)